How Can I Receive Damaged Products?

Screen Path: WMS>Mobile>Receipt Operations>Mobile-Receipt

First of all, to receive inventory, Receipt Order (ASN) or Purchase Order should be created on Logiwa. You can get more information about creating a receipt order via this article.

To receive an item as damaged, you need to go Mobile-Receipt screen.

Firstly, you should scan the Receipt Order or Purchase Order in the receipt order field. Then, scan the Receiving Location (receiving location is a place where you put the receiving product such as ramp, rack etc.) and click the Units button to receive products by units on a location as loose or click the LP button to receive products on pallet. The process up to here is the same as the normal receiving process.

To receive an item as damaged, you need to scan the barcode of damaged product and enter the package type - quantity details manually, then click on the Dmg button.

In this tab, you can choose the suitability and quarantine reason and you can also add a photo for the damaged item. Then click the Next icon.

Finally, the status of the item will be displayed on the screen. Click on the Conf button to complete the process.

If you click the LP button instead of Units at the first tab, you can add suitability and quarantine reason to all products of LP easily.

Finally, you can check and view suitability and quarantine reason of your damaged product via inventory and receipt reports.

You can get more information about receipt reports through this article.

Click here to watch the video about receiving damaged product.

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