A multi-item order is an order that contains more than one item. To pack a multi-item order, your order must be picked and its job must be set as Packing.
Screen Path: WMS-> Order Management-> Order Packing
For more information about creating a warehouse job, click here.
When you fulfill these requirements, go to the order packing screen, on the first-page scan the warehouse, client and location details then press the Start Packing button.
Screen Path: WMS-> Order Management-> Order Packing
On the next screen, orders which are in the Start Location/Cart that you scan, will be displayed. Then, scan your order number and press Approve the Order button. The cell field is filled in automatically.
The approved order's information will be filled on the "Order" tab such as "Item Quantity", "Total Weight", "Address / Type". On the "Total Weight" field, the total weight of the order is displayed. This calculation is made by using the item's package weight.
The "Packing Notes" field on the "Order" tab, contains some important notes for the pickers/packers. The Packing Notes field is able to add from the Shipment Order screen if you create the Shipment Order manually. The Packing Notes info can be imported or updated from Excel import and API methods as well.
After you approve the order: the screen will ask you to select a package type, enter the dimension and weight details of the parcel then press the approve the package button. In addition to that, the fields on this screen (package type, package weight, ounce, etc.) may change according to your setup configurations.
Then, scan the items that you want to pack. You can also view the details of the products that need to be packaged on this screen such as the image of items, expected quantity, packed quantity, item weight, etc. for all items of relevant order such below.
On the "item weight" field, the unit weight of the item is displayed.
If you use a scale on your packing operation, you will see the "calculated weight" info. "Calculated Weight" field shows the total weight of the shipping box. If this value is different than the scale weight, this field will be red.
If the "package type", "shipping option" selections appear at the end of the packing operation on your setup, you will see the "calculated weight" info. "Calculated Weight" field shows the total weight of the shipping box.
Getting rates and labels functions are available on the packing station. In order to get the label without getting the rate, simply click the "Get Labels" button. The carrier label will be generated with the selected option automatically.
If you want to check the rates before getting the labels on the packing station, click the "Get Rates" button after you selected the shipping option and other parameters.
If you select a specific shipping option, the rate will be shown on the screen.
For example: Let's assume that you choose FedEx - Ground as a shipping option, then click the "Get Rates" button. The rate result is shown on the "Total Price" line.
If you select a carrier rate shopping option, available carrier rate list will be shown on the screen and the cheapest shipping option will be listed at the top of the list (the green line).
In order to learn more about how to use FedEx - One Rate option on packing, please click here.
After choosing the desired shipping option from the list, simply click the "Set Rate And Generate Label" button for setting rate and getting the label for your orders. Then, the carrier label will be generated with the selected shipping option.
Also, from the buttons on the right, you can:
- Go back to the previous page with the "Back to Package" button.
- Continue to packaging by closing the existing LP and choosing another LP with the "Close LP" button in some cases. (such as a multi-item order can be shipped by multiple packages)
- Print the packing label for the LP by using the "Print LP Label" button.
- Freeze Order in some cases (such as realizing that the product is damaged etc.) by using this button. When you use this button, the screen will ask for a location from user and transfer the order to that location. Then, supervisors handle this order according to the case.
- Change the existing order by using the "Change Order" button.
After you finished the packing process, your label(s) will be directly printed and you can view the order status from the order operations screen as packed.
In order to watch a video about packing a multi-item order, please click here.
In order to get information about packing a single item order, please click here.
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