Screen Path: WMS>Reports>Integration Reports>Integration Log Tracking
To check why your orders are not downloaded to Logiwa, you need to go to WMS>Reports>Integration Reports>Integration Log Tracking screen. You can search with Channel filter to narrow your results with the orders that you are having problems.
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On the following screen where your orders' integration status is displayed, you can see if the integration is succesful or not.
Referance code stands for SKU in get items and sync inventory operations, it stands for Order Code in Get Orders and Send Shipment info operations.
Please check the error message on this page to see the reason for not downloading.
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Write to our support team: support@logiwa.com