Finalizing Orders
Screen Path: WMS-> Operations-> Order Operations
The Finalize Order button is located on the Order Operation screen under the Other Actions button menu.
You can use the Finalize Orders button for the following purposes and scenarios:
1- If you would like to close order with quantities that have already been shipped (Orders with Partially Shipped status) or if you would want to cancel all the quantities that have not been shipped yet.
2- If you want to create a Backorder for the items that you can not fulfill at the moment (Orders with Partially Picked, Partially Packed, Partially Shipped status)
3- When you want to take an order to "On Hold."
Let's take a closer look.
Finalize Order and Cancel Remaining Quantities
This button cancels all the quantities that are not shipped yet.
If your order is in Entered status, it will cancel the order completely. Your order will disappear from the Order Operations screen.
If your order is in Started status, it will cancel the allocation and cancel the order completely. Your order will disappear from the Order Operations screen.
If your order is in Checked Inventory status, it will cancel the order completely. Your order will disappear from the Order Operations screen.
If your order is in Picked status, and if your order has no pending packing tasks, it will ship orders' details which are picked already.
If your order is in Partially Picked status, it will cancel the picking and allocation and cancel the order completely. Your order will disappear from the Order Operations screen.
If your order is in Packed status, it will ship orders' details which are packed already.
If your order is in Partially Packed status, it will cancel the details which are not packed yet and order status will go to ship.
If your order is in Partially Shipped status, it will cancel the items that are NOT shipped yet and order status will go to ship. Your order will disappear from the Order Operations screen.
Finalize Order and Create Back Order
This button creates a new order -Backorder- for the items that are not start processing.
If an item within the order is Allocated, Picked, Packed or Shipped, it can NOT be included within the new backorder.
You can check this information from Order detail quantities on the Shipment Order screen.
Backorder creation is calculated as :
Planned Quantity -( Allocated Quantity + Picked Quantity + Packed Quantity+Shipped Quantity)
When a Back Order is created the master Order Code will be written to the Back Order field.
Scenarios where Back Order Creation is NOT possible:
- If the order has been processed with no quantity.
- If the order is totally processed.
Check Out More Information on Our Warning Messages Handling:
The order has been totally processed, there is no quantity to create a Back Order.
The order has not been processed, all quantities of an order can not be used to create a backorder
Freeze Order (On Hold)
This button changes the order status to 'Freeze' and clears the order from the Order Operations screen.
No operation is possible for orders that are in 'Freeze' status. You can revert this status through the Shipment Order screen by simply editing the order status.
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Tags: Undo, Order, Cancel, Back Order, Complete, Ship