The Finalize Order button is located on the "Order Operation" screen under the "Other Actions" button menu.
Screen Path: WMS → Operations Order Operations
You can use the Finalize Orders button for the following purposes and scenarios:
1- If you would like to close the order with quantities that have already been shipped (Orders with Partially Shipped status) or if you would want to cancel all the quantities that have not been shipped yet.
2- If you want to create a Backorder for the items that you can not fulfill at the moment (Orders with Partially Picked, Partially Packed, Partially Shipped status)
3- When you want to take an order to "On Hold."
Let's take a closer look.
Finalize Order and Cancel Remaining Quantities
This button cancels all the quantities that are not shipped yet.
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If the status of the order is Entered, it will cancel the order completely. The order will disappear from the Order Operations screen.
- If the status of the order is Started, it will cancel the allocation and cancel the order completely. Your order will disappear from the Order Operations screen.
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If the status of the order is Checked Inventory, it will cancel the order completely. Your order will disappear from the Order Operations screen.
- If the status of the order is Picked, and if your order has no pending packing tasks, it will ship orders' details that are picked already.
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If the status of the order is Partially Picked, it will cancel the picking and allocation and cancel the order completely. Your order will disappear from the Order Operations screen.
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If the status of the order is Packed, it will ship the orders' details which are packed already.
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If the status of the order is Partially Packed, it will cancel the details which are not packed yet and the order status will go to ship.
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If the status of the order is Partially Shipped, it will cancel the items that are NOT shipped yet and the order status will go to ship. Your order will disappear from the Order Operations screen.
Finalize Order and Create Back Order
This button creates a new order -Back Order- for the items that have not started processing.
If an item within the order is Allocated, Picked, Packed, or Shipped, it can NOT be included within the new backorder.
You can check this information from Order detail quantities on the Shipment Order screen.
Back Order creation is calculated as :
Planned Quantity-(Allocated Quantity + Picked Quantity + Packed Quantity+Shipped Quantity)
When a Back Order is created the master Order Code will be written to the Back Order field.
Scenarios where Back Order Creation is NOT possible:
- If the order has been processed with no quantity.
- If the order is totally processed.
- If we have an order which has a canceled backorder, a new backorder is created due to the canceled backorder.
- If the status of the order is Partially Allocated, it will cancel the unprocessed part of the order and it will ship orders' details that are already allocated.
Check Out More Information on Our Warning Messages Handling:
The order has been totally processed, there is no quantity to create a Back Order.
The order has not been processed, all quantities of an order can not be used to create a backorder
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Tags: Undo, Order, Cancel, Back Order, Complete, Ship