Screen Path: WMS> Operations> Order Operations
The Finalize Order button is located on Order Operation screen under the Other Actions button menu.
You can use the Finalize Orders button for the following purposes and scenarios:
1- If you would like to close an order with quantities that have already been shipped (Orders with Partially Shipped status) or if you would want to cancel all the quantities that have not been shipped yet.
2- If you want to create a Back order for the items that you can not fulfill at the moment (Orders with Partially Picked, Partially Packed, Partially Shipped status)
3- When you want to take an order to "On Hold."
Lets take a closer look.
Finalize Order and Cancel Remaining Quantities
This button cancels all the quantities that are not shipped yet.
If your order is in Started status, it will cancel the allocation and Cancel the order Completely. Your order will disappear from Order Operations screen
If your order is in Picked status, it will cancel the picking and Cancel the order Completely and order will disappear from Order Operations screen
If your order is in Partially Picked status, it will cancel the picking and allocation and Cancel the order Completely and order will disappear from Order Operations screen
If your order is in Packed status, it will ship orders' details which are packed already.
If your order is in Partially Packed status, it will cancel the details which are not packed yet and order status will go to Shipped.
If your order is in Partially Shipped status, it will cancel the items that are NOT shipped yet and order status will go to Shipped and order will disappear from Order Operations screen
Finalize Order and Create Back Order
This button creates a new order -Back order- for the items that are not start processing.
If an item within the order is Allocated, Picked, Packed or Shipped, it can NOT be included within the new back order.
You can check this information from Order detail quantities on Shipment Order screen.
Back order creation is calculated as :
Planned Quantity -( Allocated Quantity + Picked Quantity + Packed Quantity+Shipped Quantity)
When a Back Order is created the master Order Code will be written to the Back Order field.
Scenarios where Back Order Creation is NOT possible:
- If the order has been processed with no quantity.
- If the order is totally processed.
Check Out More Information on Our Warning Messages Handling:
Freeze Order (On Hold)
This button changes order status to 'Freeze' and clears the order from the Order Operations screen.
No operation is possible for orders that are in 'Freeze' status. You can revert this status through the Shipment Order screen by simply editing the order status.
Couldn’t Find What You Were Looking For?
Or write to our support team: email@example.com
Tags: Undo, Order, Cancel, Back Order, Complete, Ship