Screen Path: WMS → Mobile → Order Operations → Mobile-Order Picking
Screen Path: WMS → Mobile → Order Operations → Pick and Sort
Screen Path: WMS → Mobile → Order Operations → Pick and Sort by Tote
When you are picking items if you notice that some of the items are missing you can use the Missing button below.
This button transfers the missing item to a virtual location which is defined in the warehouse setup page and automatically reserves another item (that is the same as the missing one) from available stock. If there is a virtual location, missing items are placed in a virtual location (which is defined as no picking to prevent allocation in the location setup).
- Logiwa checks if there is available inventory that can be allocated from another location. If Yes, it allocates it from that location, assigns the same job code, and transfers the missing item into Virtual Location. Then, you can count the virtual location and delete missing items from stock.
- If there is no available inventory, the Logiwa doesn't do anything with the task, just shows missing on OrderPicking/PickansSort/PickAndSortByTote screen Description field.
When the missing button is clicked and cannot find any available stock for the picking task, the error message appears at the end of the picking task.
You can manage missing items' tasks from the Warehouse Task Processing Screen with the Show Only Missing Items toggle. Missing info is kept on the Note filed. You can delete missing items' tasks if you want.
Screen Path: WMS → Mobile → Order Operations → Warehouse Task Processing
If there is not a virtual location.
- Logiwa checks if there is available inventory that can be allocated from another location. If Yes, it allocates it from that location, assigns the same job code, missing inventory remains on the location with no change. Then, you can count the virtual location and delete missing items from stock.
- If there is no available inventory, Logiwa doesn't do anything with the task, just shows missing on the OrderPicking/PickansSort/PickAndSortByTote screen Description field
You can get more information about the picking process via this article.
Quick Access: Logiwa Main Buttons
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