Screen Path: Entity > Carrier Management
What Are the Available Services?
Logiwa supports;
- Get rates for your orders from DHL eCommerce
- Generate carrier labels from DHL eCommerce
- Use domestic and international services
- Confirmation Options
- Tracking
- Third-party and Recipient billing
- Insurance
What Are the Not Available Services?
Logiwa does not support;
- Saturday delivery
- Bill duties and taxes to the payor of shipping charges
Setup Process
After clicking the Start Set Up button, select DHL eCommerce, and fill in the necessary fields explained below.
| Client* | Specify the client for which the carrier setup is used. |
| Carrier Prefix | Customize the carrier setups' names by using prefixes. |
| Label Size | Set the size of your labels to be printed. Only 4x6 and 4x8 sizes are valid in the system. |
| Login Name* | |
| Password* | |
| Client ID | |
| Pick Up* | |
| Distribution Center* | Specify the ID of the distribution center that is closest to your warehouse. |
| Markup Rate (x.x) | The system multiplies the default rate value with the MarkUp rate. You must enter a percentage value to that field. (Example: Type 0.1 for a 10% increase) On the Order Operations screen, you will see the mark-up rate as the default rate. On the Shipment Order screen, you will see both default rate and mark-up rate. |
*: Mandatory field
| Set Sender Info | For your label, set a sender address that belongs to an organization in the system. Empty selections will set the sender address as a warehouse address. |
| Manage Third-Party Account Info | Define the information of third party account that you bill. |
| Manage Shipping Options | Disable the shipping options that you do not use. |
| Show Phone Number? | When selected true, the phone number is displayed on the label. |
| Default? | When selected true, the carrier is set as the default carrier. When no carrier is selected on Packing Station, this carrier's label is used. |
| Test? | When selected true, only a test label is generated for the client. It must be selected false when used for live operations. This function works only for accounts that have test credentials or supported test processes. |
| Carrier Active? | When selected true, the carrier becomes active. Otherwise, the carrier is not displayed as an option in selections. |
| Use Store Name for Company Name? | When selected true, the store name is used for the company name on the labels if a store name is available. You can check the store name for your order on the Shipment Order screen. |
| Bill Third Party? | When selected true, the carrier bill is paid by the defined third party account. Account numbers should be defined using the "Manage Third-Party Account Info" button. |
Get Rate
DHL eCommerce provides RATE API by separate endpoint also different authorization applications.
Logiwa has client_id and client_secret parameters to update existing setups to be able to get a rate.
Note: Even if you are a current DHL eCommerce account holder, you cannot use the Rating API without first contacting DHL eCommerce and procuring a Client ID and Client Secret. You should contact your sales representative who can help you to get this information.
Couldn’t Find What You Were Looking For?
Write to our support team: support@logiwa.com
Tags: Carrier, DHL eCommerce, Setup