If you want to use a third-party account for your carrier, you have to define that to your credentials on the Carrier Management screen. On that screen, select your carrier then click the "Manage Third Party Account Info" button on the screen.
Screen Path: Entity -> Carrier Management
When you click that button, a pop-up will appear to enter details to create a third-party account to the system. You have to select an organization and enter the account number then click the save button. If you want to set one of your records as default, turn the "Default?" parameter on. This option allows Logiwa to set that account number as default on the third-party selections.
You are able to create records for each of your account numbers.
Also, you can create more than one account number for the label generation process and you can use different account numbers for your channels/stores. You can find more information here.
How can I select these account numbers when creating a label?
Screen Path: WMS -> Operations -> Order Operations
On the Order Operations screen, select your order then click the print label button.
Select your carrier then set billing type as 'third party'. On this stage, account filed will be available to use, you can both select defined account numbers from that combo-box or define your temporary account number by clicking plus button on the screen. If you have any default account number, the system will automatically fill with that one.
The system will create an additional pop-up to enter your temporary account number. Enter the details and click the OK button.
The system will automatically set this number as an account number on the screen and create a label base on this. This number is only used for selected orders and won't be added to your default account number list.
Using Third-Party Account on Packing Station
On Logiwa, the system only allows you to use one type of payment method for your created labels on the packing station. If you want to use your 3rd party account number on the packing station, you need to mark your account number as 'Default' and turn 'Bill Third Part?' parameter on. If you don't make any setup, the system will keep generating label base on your account number on carrier setup.
There is no eligible third-party account number found for the selected order(s). Please check your third-party account numbers via carrier management screen.
- In order to use the third-party option, you should define a third-party account number from the carrier management screen.
If you already have one, please check if the account's store/channel info is suitable for the selected order(s).
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Tag: 3rd party, billing, recipient, account number