Commercial Invoice is provided in two different formats by carriers. The first one is electronic and the information about the order is stored in the label that way. These label types only supported by some countries. The rest of them require a commercial invoice as a document. There is 2 different way to manage these processes on Logiwa.
Screen Path: Entity → Carrier Management
This feature is only available for FedEx, UPS, and DHL Express.
Electronic Commercial Invoice
If the recipient country supports the electronic commercial invoice, the system will generate a label with that. You don't need to do anything extra on these orders.
Commercial Invoice as Document
If the recipient country does not support the electronic commercial invoice, the system will generate a standard carrier label. In this case, you are able to generate a commercial invoice in two different ways.
- If you want to print commercial invoices via carrier label, on the carrier management screen, you need to turn the "Print International Documents with the label?" parameter on.
- If you don't want to print commercial invoices via carrier label, on the carrier management screen, you need to turn the "Print International Documents with the label?" parameter off.
The standard commercial invoice will be created whenever you generate an international label on the system. You can reach these documents through the Shipment Order screen. Select your order then click the download document function. 
How the Price is Calculated?
While sending the order's/items' prices to the carriers for international labels, the price is calculated as below priority list;
- If the order details have sales unit price values, these values will be used.
- If the order's sales unit price does not exist, Item's sales unit price will be used.
- If the discount info exists on the order detail, the price will be calculated with this formula: (Sales Unit Price - Sales Unit Discount)
Couldn't Find What You Were Looking For?
Write to our support team: support@logiwa.com