Screen Path: Entity -> Store Management
Some new items which are created on Shopify but nonexistent on Logiwa, sometimes cause an error when getting an order. The system couldn't match that item with any of existence one and stop the process cause of that.
You can set up the system to create a new item that is not created on Logiwa yet when getting an order through Shopify. To activate this feature, you need to turn the "Create Item When Order Download" parameter on.
In this case, you have an order with items A & B. A is already created on Logiwa but the B does not exist on the system. If the parameter is active, Logiwa will create a new item named with B or create a listing channel connection with an item named with B. In both cases, the system will create an order successfully
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