The order has been processed and completed. It is not possible to create a backorder.
Screen Path: WMS>Operations>Order Operations
If you get this error during the finalize order process, it means that the selected order's status is not available for this operation.
This error will be shown If your order has no unprocessed quantity. For this operation, unprocessed quantity should be bigger than zero.
The "unprocessed quantity" is calculated with the formula as below,
Unprocessed Qty = Planned Qty - Already Processed Qty (Allocated - Picked - Sorted - Shipped)
How to Control?
In order to control the order detail information, you should go to the Shipment Order screen, and check the "Allocated / Picked / Sorted / Packed / Loaded / Shipped Qty" information via Shipment Order Detail tab.
To be able to do this operation, there should be at least one order detail, that has the unprocessed quantity.
Couldn’t Find What You Were Looking For?
Write to our support team: support@logiwa.com