Please see below the Error messages that you can get from Endicia or Stamps accounts.
For Endicia, you can also click the link.
Error Code |
Error Description |
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The ship to phone needs to be in the format ########## |
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Check the label format on the shipping service table for the ship via. The format needs to be ZPLII or EPL2. |
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Check dimensions and weight for the selected shipping option. |
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Ship to address does not contain information. Look at adding more information to the ship to the line 1 field. |
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Missing customs value. The context object parameter determines this, please have support help to figure out where the cost is being pulled from for international shipments. |
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Need to buy more postage. |
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Weight on an item needs to be between 1 or greater and less than 1120. |
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Make sure the shipping service table has the correct ship method, ship method code, and etc. |
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Standard mail will only allow to ship the following: Standard Mail bulk mailing service for printed matter, flyers, circulars, advertising, newsletters, bulletins, catalogs, and packages. Prices are lower because mailers do some of the work the Postal Service would usually do. Check the shipping service table to determine which one would be correct i.e. parcel post. |
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The weight for the package is too small. Please adjust the weight. |
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The weight needs to be fixed for the item(s). The weight can be either used by the item's weight or the pack's weight. The context object parameter determines this, please have customer support help to figure out where the weight is being pulled from for international shipments. |
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The phone number on the Facility entity needs to be in the correct format. |
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Needs to be a weight on the package. |
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Needs to make sure the format is correct. Need to make sure the City and State match the Zip Code. Also, make sure the ship via is correct. |
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Country of Origin on the Item needs to be set. |
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The data entered was invalid and it is getting the value from the order lines unit cost field |
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The ship to postal code is missing or in an invalid format. It should be 5 digits. |
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This error message means that the Endicia servers are having issues. Try again later. If this issue persists, contact Endicia. |
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The error was caused by defining an international label and setting a US Addressee. |
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