Screen Path: Platform > User
If you get these errors below on the "User" screen, that means you need to buy more user licenses in order to create a new user.
Definitions,
Company based user limitations are defined in these fields below, and are used for license count controls on the "User" screen.
Purchased User: Number of active users which are allowed to log in the system.
Purchased Client User: Number of client users which are allowed to log in the system.
Purchased API User: Number of integration users which are allowed to log in the "Integration Application".
User Screen Controls,
1. If you get "You don't have any Purchased User, You need to buy users to create this user" message, that means you do not have any "Purchased User" and you need to buy it to create a new user.
2. If you get "You don't have any Purchased Client User, You need to buy more client users to create this user" message, that means you do not have any "Purchased Client User" and you need to buy it to create a new client user.
3. If you get "You don't have any Purchased Api User, You need to buy more API users to create this user" message, that means you do not have any "Purchased API User" and you need to buy it to create a new integration user.
4. If you get "You have reached Purchased User limit as X User, You need to buy more users to create this user" message, that means the number of "active" user count limit has been reached and another "Purchased User" must be purchased.
5. If you get "You have reached Purchased Client User limit as X User, You need to buy more client users to create this user" message, that means the number of "active client" user count limit has been reached and another "Purchased Client User" must be purchased.
6. If you get "You have reached Purchased API User limit as X User, You need to buy more API users to create this user" message, that means the number of "active Integration" user count limit has been reached and another "Purchased API User" must be purchased.
Role Tab Controls,
If the user is defined as "Client User", only "client" roles can be given for this user.
Login Controls,
Non-active users are not allowed to log into the system.
Integration users are not allowed to log into the system.
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Write to our support team: support@logiwa.com