Error: Hard128113Invalid product description for product number 2. Product description should be present at least once. Valid range is 0 to 35 alphanumeric
When you received
If you get this error during label creation, it means that the product code lenght is too long for the carrier and you should fix the item master data based on this error message.
How to Control?
In order to find the items which exist on the selected order, you should click the detail button on the Order Operations screen. After that, all items will be listed on the screen.
How to Solve?
In order to solve this problem for your orders, you should go to the Item screen. Change your Item code info which is longer than 35 characters and click the "save" button.
After that, you can create carrier labels without any problem.
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