Screen Path: Platform -> User
After creating the user, you need to give a role access for your user. In order to give a role access for the user, you need to go to the Roles tab and click the "Select" button. After that, you will see the accessible roles for the user. ( If the user is defined as a client user, you can only see the "client role"s for this user.)
After selecting the role/roles for the user, you should click the "OK" button. Note, these roles must be preexisting or created by a Logiwa support member if it is a new role.
All users have to belong to a company. While creating the user, the "Company" access is given automatically. It is set as your company.
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