After Packing an Order or Partially Packing an order, it is possible to cancel packing.
In order to unpack the order, the "Undo Order Operations" button can be used.
First of all, the order should be selected on the Order Operations screen.
Screen Path: WMS -> Operations -> Order Operations
After an order is selected, the "Undo Order Operations" button should be clicked then the status of the order will be changed as "Approved".
After this point, the order can be reprocessed. If the reason for unpacking is to Cancel the order, you can use the Cancel Order button after Undo Operations.
If you want to reprocess the order, you can use the Create Picking Tasks or Create Batch Job buttons based on your operation.
During order packing on the "Order Packing" screen, orders are transferred from the start location to the shipment location. When you unpack an order, that inventory will be set free on the shipment location. You should transfer these items to their bin locations by using the Putaway screen.
For more detail: Transfer Items
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