Setup:
- Please make sure that you have added Logiwa to Pop-ups Blocker White list. Your browser shouldn't block Logiwa pop-ups.
- The username, password, and warehouse information are given by the account manager of the Sellercloud.
- Copy the information, and paste it into the Logiwa Store Management screen. Then Click the OK button to save the setting.
Screen Path: Entity-> Store Management
- You should create a new setup for every warehouse on the Sellercloud account.
What is Available?
1) Download Orders from SellerCloud to LOGIWA
- Order Status = Cancelled, InProcess
- Orders are downloaded every 10 minutes
- It can be triggered manually on Channel Integration Services when necessary
2) Download Items(Product) from SellerCloud to LOGIWA
- Items are downloaded once a day
- It can be triggered manually on Channel Integration Services when necessary
3) Sync Inventory Quantities from Logiwa to SellerCloud
- Full inventory sync is executed once a day
- When there is a change on any inventory level, quantity is synced real-time
- It can be triggered manually on Channel Integration Services when necessary
NOTE: Warehouse Name MUST BE WRITTEN ON STORE SETUP
4) Send Shipment info from Logiwa to SellerCloud
- Shipment Label information based on package and items included are synced every 15 minutes
- It can be triggered manually on Channel Integration Services when necessary
Troubleshooting
Why my inventory is not synced to SellerCloud?
Screen Path: WMS>Reports>Inventory Reports>Listing Inventory Report
- First of all, make sure that you have an inventory. Go to Listing Inventory Report screen and check your available stock Quantity.
- Also please make sure the Warehouse Name entered on Store SetUp matches with the Warehouse name on SellerCloud for the same item
Couldn’t Find What You Were Looking For?
Write to our support team: support@logiwa.com