What are the Available Services?
RRD API supports,
- International carrier shipping services
Logiwa supports;
- Generate carrier labels from RRD
- Get carrier rate
- Cancel carrier label
- Get the Manifest Report
What is NOT Available?
Logiwa does not support;
- Bill duties and taxes to the payor of shipping charges
- Third-party and Recipient billing
- Insurance
- Confirmation Options
- Rate Shopping
For RRD to connect to Logiwa, you need to purchase an API user. Please contact the support team to get more information.
How to generate RR Donnelley API User Token?
On the Shipping Profiles page, click the tab with your profile name to load your information. Click the Create RRD API User Token button to create a new token.
In the modal, give your token a name (for your reference) and click Save New Token. Your new token will appear on your profile page.
Screen Path: Entity → Carrier Management
Setup Process
After clicking the Start Set Up button, select RR Donnelley, and fill in the necessary fields explained below.
Client* |
Specify the client for which the carrier setup is used. |
Carrier Prefix |
Customize the carrier setups' names by using prefixes. |
Label Size |
Set the size of your labels to be printed. Only 4x6 and 4x8 sizes are valid in the system. |
Markup Rate (x.x) |
The system multiplies the default rate value with the MarkUp rate. You must enter a percentage value to that field. (Example: Type 0.1 for a 10% increase) On the Order Operations screen, you will see the mark-up rate as the default rate. On the Shipment Order screen, you will see both default rate and mark-up rate. |
Connection Result |
The connection result will be shown after hit the save button. |
RR Donnelley Token* |
This is the RRD API User Token. Please see above the page on how to get this token. |
Image Type |
Set allowed image formats of your labels during the printing phase. They can be different for each carrier. Image Types for RRD labels are ZPL and PNG. |
Default Country of Origin |
For international orders, if the item does not have the origin info, the default country of origin info from the carrier management screen is used in order to get customs forms from the carriers easily. |
*: Mandatory field
Set Sender Info |
For your label, set a sender address that belongs to an organization in the system. Empty selections will set the sender address as a warehouse address. |
Manage Third-Party Account Info |
Define the information of third party account that you bill. |
Manage Shipping Options |
Disable the shipping options that you do not use. |
Show Phone Number? |
When selected true, the phone number is displayed on the label. |
Default? |
When selected true, the carrier is set as the default carrier. When no carrier is selected on Packing Station, this carrier's label is used. |
Test? |
When selected true, only a test label is generated for the client. It must be selected false when used for live operations. This function works only for accounts that have test credentials or supported test processes. |
Carrier Active? |
When selected true, the carrier becomes active. Otherwise, the carrier is not displayed as an option in selections. |
Use Store Name for Company Name? |
When selected true, the store name is used for the company name on the labels if a store name is available. You can check the store name for your order on the Shipment Order screen. |
Bill Third Party? |
When selected true, the carrier bill is paid by the defined third party account. Account numbers should be defined using the "Manage Third-Party Account Info" button. |
Couldn’t Find What You Were Looking For?
Write to our support team: support@logiwa.com