It is allowed to cancel the unused tracking numbers and carrier labels from the orders and prevent syncing them to the stores.
How to Cancel Label(s)?
Screen Path: WMS → Operations → Order Operations
Select at least one order from the Order Operations screen then simply click the Cancel Carrier Label button. It is possible to cancel one label up to more than one carriers' label at a time.
It is requested to select label info that you want to delete from the system.
When the cancellation is approved, it is observed the cancellation situation of the label.
How to Remove a Carrier Label which doesn't support Canceling the Carrier Label?
Some carriers don't cancel the unused tracking numbers. You can prevent this tracking number info is sent to the stores as if it is used for the order. You are able to remove the unused tracking numbers from the orders and prevent syncing them to the stores.
You can see the carriers that don't allow the canceling labels;
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DHL eCommerce Click here to learn how to manage this process through Logiwa.
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OSM
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Landmark Click here to learn how to manage this process through Logiwa.
Couldn’t Find What You Were Looking For?
Write to our support team: support@logiwa.com