Warehouse management is dynamic, especially while operating your processes. The system needs to be flexible to any change. For instance, you may want to change your order's warehouse due to various reasons. Fortunately, Logiwa provides you with excellent features to make your experience easier. You can change your orders' warehouse with great ease on Logiwa.
The first step is to go to the Order Operations screen. Then you may kindly change the order(s) which you would like to change its warehouse.
Screen Path: WMS → Operations → Order Operation
After that, you need to go to the Other Actions and select the "Change Warehouse" button.
After you click the button, the Change Warehouse pop-up comes to the screen. The warehouse that is wanted to be changed to should be selected from the Warehouse field.
When the Put The Order(s) On-Hold toggle is enabled, the order(s) status(es) will be put the On-Hold status and the status(es) is needed to be changed when getting starting their/its process again.
When the Apply Automation Rules After Changing The Warehouse? toggle is enabled and you have active automation rules on your account, they are listed on the field. You can select any of them that you would like to re-apply. Then, rules will be performed again after warehouses are changed.
Once you click the "OK" button, the changing warehouse process is successfully completed. They can be easily checked on the Order Operations screen.
If the status of the orders is assigned to the On-Hold status, the order(s) can be only filtered on the Shipment Order screen.
Troubleshooting
What if you want to change the order's warehouse and the target warehouse already has an order with the same order code?
While you want to adjust your order's warehouse your target warehouse might already have the same order code. You may encounter this issue anytime. Fortunately, Logiwa is able to solve this issue in the case which you encounter it. You can manage this process on Logiwa with ease.
You can see an example that has two orders with the same order code in two different warehouses.
After you go to the "Other Actions" button, you may kindly click the "Change Warehouse" and select which warehouse you would like to. The Change Warehouse pop-up comes to the screen asking you to approve your operation as depicted below the image.
Once you click the "Merge Lines" your process will be completed. Moreover, your order details will be merged under one order. You can see all the order details below the image.
- If the same order code exists on the warehouse that is wanted to change to and the "Put The Order(s) On-Hold?" parameter is enabled;
- The order that left into the warehouse, its status turn to freeze /on-hold.
- The order detail that moved into the warehouse that is changed to, is added to the existing one.
- If the same order code exists on the warehouse that is wanted to change to and the "Put The Order(s) On-Hold?" parameter is disabled;
- The order that left into the warehouse, its status turn to cancel.
- The order detail that moved into the warehouse that is changed to, is added to the existing one.
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