Custom Carrier Rate Setup – Logiwa WMS Knowledge Base

Some of the carriers and/or shipping options don't have the rate services to get the rates from the carriers. Also, some carriers provide custom rates for you and charge you with these rates. You can add your custom rates on Logiwa, on the Custom Carrier Rate screen and these rates will be used while printing the labels and/or getting the rates.

NOTE: This function is only available for UPS MI shipping options and OSM carrier.

In Which operations Custom Carrier Rates are Used?

Packing station - Get Rate and Print Label functions
Order Operations - Get Rate and Print Label functions
Shipment Order - Get Rate and Print Label functions
Warehouse Job Processing - Get Rate and Print Label functions

Configuration

Screen Path : WMS → Setup → Carrier Setup → Custom Carrier Rate

How to Import Custom Carrier Rates?

The Custom Carrier Rate screen is used for this operation. The custom rates are managed with the carrier, weight, zone, and package type(optional) information.

The custom rates can be uploaded as bulk by using the Import Custom Carrier Rate button.

After importing the custom carrier rates, all the rate and generate label methods will use these custom carrier rates if the chosen shipping option is from OSM or UPS MI services.

For Domestic Shipment Rates, the zone field has to be downloaded from the carriers. For UPS, you can get the UPS zone chart via https://www.ups.com/us/es/shipping/zones-and-rates/48-contiguous-states.page. For OSM, please ask the zone chart from your representative.
For International Shipment Rates, the zone field has to be filled based on the country-zone match.
After getting the zone chart from your carriers, please send this information to Logiwa support team. They will complete this step.

NOTE: Custom carrier rate is available for domestic operations for OSM carriers.

Which zone is related to my shipment order?

For domestic orders,

After getting the origin warehouse's zone chart info from the carrier's zone chart, this chart has to be imported by the Logiwa table, as well. (This operation should be done by the Logiwa support team.)

Logiwa uses this zone chart -during the label generation- to find which "zone" will be used for the selected shipment order. (Origin postal code and destination postal code is used to find related zone)

After finding the related "zone" for the shipment order, while getting labels from the carrier, the "custom carrier rate" records are filtered by using this "zone" info, and the returned "rate" is used for the shipment order.

For international orders,

After getting the origin warehouse's zone chart info from the carrier, this chart has to be imported by a Logiwa table, as well. (This operation should be done by the Logiwa support team)

Logiwa uses this zone chart -during the label generation- to find which "zone" will be used for the selected shipment order. (Origin country code and destination country code are used to find related zone)

After finding the related "zone" for the shipment order, while getting labels from UPS MI, the "custom carrier rate" records are filtered by using this "zone" info, and the returned "rate" is used for the shipment order.

The package type column is used for what purpose?

On the UPS system, there are some package types used on the UPS-MI service. These package types are defined in Logiwa, as well.

On the "custom carrier rate" records, the "package type" field is one of the mandatory fields for UPS. This field is used for finding the rates -during the label generation- if the selected "package type" has "UPS-MI package type" info. This field is not used for OSM.

For example, if the user uses the "upsmi_type1" as the package type, Logiwa tries to find the custom carrier rate by using the "Irregulars" filter on the "Package Type" column.

In this case,

Custom carrier rates are searched with the zone, weight, and package type filters.

But, if the selected "package type" does not have "UPS-MI package type" info, the "package type" field is not used for finding the rates from the "custom carrier rate" table.

For example, if the user uses the "upsmi_type3" as the package type, Logiwa tries to find the custom carrier rate without using the "Irregulars" filter on the "Package Type" column.