What Happens If An Order Is Canceled/Updated In Store? – Logiwa WMS Knowledge Base

This article will tell how the "Do Not Update Order When Started?" parameter works when an order from the channel is canceled or edited. You can go to the Store Management screen to find this button.

Screen Path: Entity → Store Management

You can select one of the stores on the list then you can control this toggle with ease.

When The "Do Not Update Order When Started" Parameter is Enabled

When the order is canceled in the store:

If the order is not Allocated in Logiwa the order will be directly canceled.
If the order is allocated in Logiwa the IsCancelRequested field is turned on. Logiwa will allow this order to complete the picking task(s), but while packing Logiwa will warn the user that this order is canceled and asks for a location to transfer the picked items. After transferring items to a location/LP, the order status becomes canceled.
If the order is partially Picked, the IsCancelRequested field is turned on. Logiwa will allow this order to complete the picking task(s), but while packing Logiwa will warn the user that this order is canceled and asks for a location to transfer the picked items. After transferring items to a location/LP, the order status becomes canceled.

If the order is Picked, while packing Logiwa will warn the user that this order is canceled and asks for a location to transfer the picked items. After transferring items to a location/LP, the order status becomes canceled.

If the order is Packed you will receive a warning message while shipping the order. You can see the canceled orders in the below warning message.

When the detail quantity is increased;

If the order is not allocated in Logiwa the order quantity will be updated.
If the order is allocated in Logiwa the order quantity will be updated. The new quantity will not be allocated automatically.
If the order is picked the quantity will not be updated.
If the order is packed the quantity will not be updated.

When the detail quantity is decreased;

If the order is not allocated in Logiwa the order quantity will be decreased.
If the order is allocated in Logiwa the order quantity will be decreased.
If the order is picked the quantity will not be updated.
If the order is packed the quantity will not be updated.

When a new order detail is added;

If the order is not allocated in Logiwa the new order line will be added.
If the order is allocated in Logiwa the new order line will be added. The new line will not be allocated automatically.
If the order is picked in Logiwa the new order line will not be added.
If the order is packed in Logiwa the new order line will not be added.

When an order detail is canceled;

If the order is not allocated in Logiwa the order line will be removed.
If the order is allocated in Logiwa the order line will be removed.
If the order is picked the order line will not be removed.
If the order is packed the order line will not be removed.

When The"Do Not Update Order When Started" Parameter is Not Enabled

When the order is canceled in the store;

If the order is not allocated in Logiwa the order will be directly canceled.
If the order is allocated in Logiwa the tasks will be deleted and the order will be directly canceled.
If the order is partially picked, the IsCancelRequested field is turned on. Logiwa will allow this order to complete the picking task, but while packing Logiwa will warn the user that this order is canceled and asks for a location to transfer the picked items. After transferring the items to a location, the order status becomes canceled.

If the order is picked while packing Logiwa will warn the user that this order is canceled and asks for a location to transfer the packed items. After transferring items to a location/LP, the order status becomes canceled.

If the order is packed you will receive a warning message while shipping the order. You can see the canceled orders in the below warning message.